Automated Account Access84-GENESIS-7
Customer Service Department
- 84-GENESIS-7
- Monday to Friday, 8 a.m. to 9 p.m. (Eastern)
Lease-End Servicing Team
- 833-537-5441
- Monday to Friday, 8 a.m. to 9 p.m. (Eastern)
Collections Department
- 84-GENESIS-7
- Monday to Friday, 8 a.m. to 10 p.m. (Eastern)
- Saturday, 8 a.m. to 4:30 p.m. (Eastern)
- Sunday, 8 a.m. to 5 p.m. (Eastern)
Roadside Assistance
- 844-340-9742
- Hours of operation 24/7/365
Mail
Finance Payments (Please write your account number on the check)
- Genesis Finance
- P.O. Box 650805
- Dallas, TX 75265-0805
Lease Payments (Please write your account number on the check)
- Genesis Finance
- P.O. Box 660891
- Dallas, TX 75266-0891
Written correspondence only (Not payments)
- Genesis Finance
- PO Box 20829
- Fountain Valley, CA 92728
Direct Credit Disputes
- Genesis Finance – Credit Dispute
- PO Box 20835
- Fountain Valley, CA 92728
Login now and enroll to set up your recurring payments immediately, or
Call us at 84-GENESIS-7 (844-363-7477), Monday – Friday, 8 a.m. – 9 p.m. Eastern, or
Download, complete, and return the AutoPay enrollment form
In-Person
Western Union:
Call (800) 325-6000 to find a location. Western Union will require the following information to process your payment:
Pay to: Genesis Finance
City Code: Hyundai
State Code: CA
MoneyGram:
Call (800) 926-9400 to find a location. MoneyGram will require the following information to process your payment:
Company: Genesis
Use Code: 3814
Receive Code: 3814
With a Credit Card:
Payee: Genesis Finance
City Code: Hyundai
State Code: CA
Final Words
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